The problem

Many Renault owners have experienced a problem with the heater not working properly.
Vehicles affected include the Renault Modus.

Owners may experience an intermittent heater blower fan, on one or more of the speed settings, or the fan may not work all, or will only work on full power, or may be stuck on full power.

Renault Modus electronic aircon controls             Renault Modus heater controls (no aircon)
Controls with climate control / electronic aircon (left) and without (right)

Two types of controls are used, depending on whether the vehicle has climate control or not.
The vehicle we are dealing with here, as shown on the left above, is with climate control.
(For cars without climate control, see Renault Modus without climate control)

 

The problem

Many Renault Modus owners have experienced a problem with the heater blower not working properly.
Owners may experience an intermittent heater blower fan, on one or more of the speed settings, or the fan may not work all, or only on full power, or may be stuck on full power.

The cause can be a fault in the electronic control panel, the resistor pack, or the blower motor.
The most common cause however is:
A faulty Resistor Pack.
(otherwise known as the Heater Resistor, Rheostat, or Blower Motor Resistor)
(Part No's 6441L2 / 7701207718 / 7701048390 )
Note the green connector.
Resistor Pack for Renault ModusGreen plugs for 6441L2

To buy a new resistor pack from Renault would cost in the region of £100, so it obviously makes sense to try and pin-point the source of the problem.

You may find that one or both of the green connectors are burnt out.
You can purchase them as a pair below.


The cause

If the blower only runs on the fastest selected speed
The fault must be in the electronic facia control panel, or the Resistor Pack.
Experience states that it will be the Resistor Pack at fault.

The solution

You could buy a new Resistor Pack from Renault at £100 or so.
If it doesn't fix your problem, that is dead money.
Alternatively, you could get your own Resistor Pack repaired by our expert technicians, who will give you a satisfaction guarantee that lasts for 12 months.

Ordering by Mail Order

Post us your faulty resistor pack - we normally repair, test and return within 2 days.
To reduce the possibility of delays, please book in your order first by finding your product and booking on line on this site first.

Please pack in a stout cardboard box and send to
QER Ltd.
Quality House
Reedlands Rd
WORKINGTON
Cumbria
CA14 3YF    UK

No jiffy bags please!
Enclose a copy of your online order, and ensure your phone no. and email are included.
Please state if you want the item returned if unrepairable.
Briefly describe the fault, as experienced.

Note
If you are using Royal Mail, you can ask for a certificate of posting, guaranteeing  you the goods' value up to around £30-£35 if the Post Office fails to deliver. - Post doesn't go astray often, but the certificate is a free alternative to registered or recorded delivery as a method of insurance.
You can also claim up to £10 compensation if your despatched goods are more than 4 days late:  http://www.royalmail.com/compensation

 

Heater Resistor Pack
Solutions for your vehicle.

Click on one of the links
below for more information
on economical solutions to
Heater Resistor problems
on your vehicle.



 

 

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Customer satisfaction guarantee

Customer Satisfaction
Guarantee to our customers

All our products carry a full 1 year month guarantee.
If a fault should develop at any time over the 12 month period, simply return for a free replacement or repair.

If, for any reason, you are unhappy with your purchase on receipt, simply return within 30 days for a full refund including P&P.